Kevin Lucas

National Operations Manager – Business Quality, Training and Compliance

Kevin has had a long and well-regarded career as an Executive Housekeeper since 2002, and has opened and managed large Housekeeping departments, working with some of the major Hotel groups around Australia and Asia. Kevin has held senior roles in the Hotels and Housekeeping businesses as an operations manager.  Kevin joined Empire Hospitality in May 2018, to open and manage the Housekeeping department of a new Four Points by Sheraton in Sydney. In October 2019 Kevin moved into an operational role with Empire Hospitality and is our Quality, Training and Compliance Manager. Kevin holds formal qualifications in Hospitality, Training, Health, Education, and Workplace Health and Safety Management. Kevin has put in place many new programs that are assisting in the education, awareness, training and development of the team, managers and supervisors and actively leads and participates in internal and external auditing to ensure compliance.